See our for more details. Use the gray arrows to change the dates you want. If you start out in a chat, but discover your problem is more complicated, you can always ask to speak with a support technician on the phone. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. The support person basically said he could not help me. Just dial a Toll-free number. Simply visit an Apple Store at your convenience, and you will be assisted right away.
He says appointments can only be made for next 7 days, and you just have to keep trying to see if any open up each time I try. I've been trying to figure this out on and off for more than a week. For example, if you are using Safari, it will show results for help with Safari. I could have bought a new laptop every year for the price I paid for this Mac and now they make it impossible to make a Genius bar appointment?! Here, you can type in your username and password to log in. Sort your help issue into the pursuit bar, or click the device or administration you require help with.
Certainly, you could simply snatch your busted device and go to the Apple store. This applies to all iPhone 6 and iPhone 7 models and later. You can look up information right on your iPhone, iPad, or Mac; search , or contact Apple for additional help. Select an available time slot based on convenience. Choose from the main menu of options.
Ask a Specialist in a blue shirt for help—they're your guides to everything from checking in for an appointment to checking out instantly. Ipad The method on the iPad is similar, yet a little changed due to the design of the app. How to sign up with iMore. Instead, it suggests a phone call or online chat with Apple support. And you can do it right from your iPhone or iPad, or in any web browser. With this option, Apple will help you arrange shipping to a nearby Apple Repairs Center. You will then be presented with various options and will be recommended an option.
In her spare time, she sketches, sings, and in her secret superhero life, plays roller derby. Although these can be helpful, you can bypass the process by using the Apple Store app on your iPhone or iPad. The result was there was nothing available in the next 7 days. Select your nearest store or let the app find the closest one to you. When you arrive, the Apple associates can help you better since you provided additional information.
Choose Make a Reservation and select a product such as Mac, iPhone or iPad. How to use the iMore forums for help If your Mac or iPhone can't help you find a solution to your problem, try the iMore community! Maybe time to consider Android. Appointments can be scheduled by specific product or service. Sure, you could just grab your busted device and head down to the Apple store. If you want to learn how to use your products, Apple has other in-store options. And remember, anyone can make a Genius Bar appointment.
Within minutes you can easily make your appointment so you can fix your Apple device. If there is an Apple Store near you, it's easy to schedule an appointment at the Genius Bar. Use it to order Apple products for shipping to your home or office. If you need help quickly, compare availability at several stores. They seem to have removed the ability to schedule one without talking to support.
Then, the reservation is deleted. Unbelievable poor customer service response to highly publicized issue. Not certain how this newer Apple support page links work out; because I've not had to use Apple Genius so far. How to ask a question Chances are, if you have a problem, someone else has had it in the past, too. If Twitter doesn't help, you can talk directly with an Apple support technician either online or on the phone. Make your selection based on your availability.
You can make an appointment at the Apple web site, but that sometimes requires answering a number of preliminary troubleshooting questions and suggested solutions. In spite of the fact that this alternative spares you a trek to the Apple Store, remember, repairs may take up to five business days. Or then again compose your issue into the pursuit bar. . Note: You can just make an in-person arrangement for hardware bolster. My iPhone 6+ only holds a charge for about 3 hours the last several weeks. After you select your device, the page prompts you to enter your zip code.